URBANRIDE XPRESS · THE GENTLEMAN OPERATOR
We believe distinguished service begins with the people behind it. Explore the skills, character and professional disciplines that will shape the UrbanRide Xpress journey.
Explore career profilesTHE PEOPLE BEHIND THE STANDARD
Our approach draws on timeless values: courtesy, accuracy, professionalism, discretion and genuine care for the traveller.
The profiles below describe roles we may recruit for as the business develops. They are expressions-of-interest categories, not advertisements for confirmed vacancies or guaranteed employment. Roles and requirements may evolve with licensing, operations and business needs.
THE URX PEOPLE COLLECTION
Service begins with a thoughtful conversation.
Guest correspondence · Travel planning
Assist travellers from their first enquiry through the planning stage. Prepare clear travel briefs, maintain guest preferences, answer questions and coordinate approved arrangements with the operations team.
Excellent written English, organisation, attentive customer service and discretion; French or additional languages are welcome.
Tour planning · Supplier checks
Coordinate proposed itineraries, requested dates, group numbers and transport needs. Request supplier availability, maintain booking-request records and prepare details for approved customer quotations.
Strong scheduling skills, accurate documentation, ability to work with tour suppliers and practical travel administration.
Global destination content
Research experiences, seasonal considerations, local transport and cultural attractions. Help maintain useful destination guides and detailed, realistic itineraries.
Sound research and fact-checking habits, destination awareness, excellent writing and respectful attention to local cultures.
Service standards · Client care
Welcome and assist guests where authorised operations are taking place; coordinate special requests, follow up on service feedback and uphold The Gentleman Operator standard.
Confident communication, tact, service recovery skills, personal presentation and ability to handle guest information discreetly.
THE URX PEOPLE COLLECTION
An arrival should feel effortless, organised and safe.
Road transport · Guest arrival
Carry out authorised transfers and chauffeur assignments, follow route and pickup instructions, check vehicle readiness and provide a calm, courteous guest experience.
Appropriate valid driving licence and all required operating authorisations for the assignment, safe driving record, punctuality and local route knowledge.
Scheduling · Fleet readiness
Prepare driver assignments and pickup schedules; monitor requested vehicle classes, communication, basic vehicle checks and service recovery arrangements.
Dispatch or logistics coordination skills, accurate schedules, ability to coordinate licensed operators and disciplined operational record-keeping.
Group travel · Transport safety
Support approved group transfers and tour transport where licensed. Conduct pre-trip checks, assist with luggage and follow routing and safety procedures.
Valid licence appropriate to the vehicle and passenger service, any required professional permits, group-driving experience and strong safety awareness.
THE URX PEOPLE COLLECTION
Considered relationships across borders.
Hotels · Destination operators
Source and assess potential hotel, transport, ground handling and activity partners internationally; organise introductory discussions and maintain supplier documentation.
Professional relationship-building, procurement awareness, clear business correspondence and due-diligence discipline.
Corporate accounts · Group requests
Introduce URX to potential corporate and hospitality customers, understand group travel needs, prepare commercial proposals and hand off qualified enquiries to operations.
Strong communication, ethical sales practice, proposal writing and customer-account management skills.
THE URX PEOPLE COLLECTION
Strong foundations behind every journey.
Website · Brand storytelling
Maintain accurate website content, campaign concepts, destination features and brand consistency across channels, keeping the vintage identity and visitor information useful.
Strong editorial skills, visual judgement, digital marketing fundamentals and careful checking of claims and prices.
Records · Office operations
Support supplier and expense records, purchase documentation, correspondence, structured filing and reporting for responsible company administration.
Confidentiality, spreadsheet and bookkeeping familiarity, precise record-keeping and sound administrative judgement.
THE URX PEOPLE COLLECTION
Long-view capabilities for future opportunities.
Future specialist arrangements
Support research and relationships with properly licensed marine and aviation operators; maintain contact records, operational requirements and referral procedures for potential future services.
Experience with regulated supplier environments, safety-conscious communications and awareness that all operations depend on the relevant operator permissions.
APPLICATIONS & CORRESPONDENCE
To express interest in a role, write to our Corporate Affairs desk using the official address below. You may apply to a named profile or send a general introduction.
corporate.affairs@urbanridexpress.comPlease do not email passports, national ID numbers, bank information or other highly sensitive documents with an initial expression of interest. Share only what is relevant to an application.